1. Who handles your data
Debugeo, a development studio in Colombia, operates Naiko Poker and this website. Contact privacidad@debugeo.com for privacy questions, corrections, objections or deletion requests, and identify your request as relating to Naiko Poker.
This policy covers the game, website and privacy communications. Stores and other services you use have their own policies. We do not ask for passwords or login codes by email.
2. Information we use
- Player identity: a Firebase Authentication identifier, internal account identifiers and technical session data. The current version starts with an anonymous account; you do not need to give us an email address to start playing.
- Profile and activity: display name, friend code, friendships and blocks, tables, game actions, progress, inventory, chips, rewards, tournaments and movement records needed to maintain consistent balances.
- Local data: language, sound, vibration and other preferences stored on your device.
- Purchases, when available: product and transaction identifiers, player account, purchase status, entitlements and information provided by the store and RevenueCat to verify and deliver content. We do not receive your full payment card number.
- Rewarded ads, when requested and available: technical and advertising identifiers where permitted, IP address, device information and ad interactions. Our server receives verification identifiers to prevent duplicate rewards.
- Security and operation: IP address, request times, technical client information and connection or service errors. This helps us deliver the game and detect abuse.
- Support requests: your email address, message and information you choose to provide. Avoid sending identity documents, banking details or sensitive information unless specifically requested through an appropriate channel.
3. Why we use this information
We use necessary information to authenticate your session, connect players, save progress, resolve games, verify purchases and rewards, answer requests and protect game integrity. We do not treat chips as real money.
Processing relies on delivering the requested service, legal obligations and protecting the service where permitted by law. We request consent where necessary, particularly for personalised advertising or access to identifiers requiring permission. Reading this policy does not replace consent that must be requested separately.
In Colombia, you can ask how your data is used, access, update or correct it, request proof of authorisation where applicable, withdraw authorisation or request deletion under applicable law.
4. Providers and other players
Google Firebase provides authentication. The game server uses Contabo VPS infrastructure and SQLite storage. Cloudflare serves this website and stores private server backups. When purchases or ads are used, Apple, Google, RevenueCat and Google AdMob are involved according to the available feature.
Other players may see your public name, avatar, presence and the game information they are entitled to see. Private cards are not shared before the rules allow it. Friendships and invitations need information identifying their participants.
We do not sell your player profile. Advertising providers may process data to display and measure ads in accordance with permissions and their policies. We may disclose information to meet a legal obligation or address a legitimate claim.
Providers may process data outside your country. We apply contractual and transfer safeguards required by the applicable jurisdiction. You can request information about providers involved in your case.
5. Advertising and your preferences
Watching a rewarded ad is a voluntary action to receive the stated benefit. Ads may not always be available. You do not receive money for watching them: rewards are virtual game content.
Where applicable, the app uses Google consent controls and iOS tracking permissions before requesting ads. You can manage device permissions and contact us about privacy choices. Declining tracking does not make ads anonymous: technical information may still be necessary to serve them or prevent fraud.
This website contains no ads, analytics, external players or tracking cookies. Fonts and images are served from our own site. Opening an external link or sending email is subject to the policies of your chosen service.
6. Retention and backups
We retain your account and necessary information while you use the service or until a deletion request is processed. We do not currently delete accounts automatically for inactivity.
When processing a request, we review account data, progress, social relationships, rewards and purchase-related identifiers. Some transaction, security or dispute records may be retained to meet a legal obligation or a specific legitimate need; we will explain what is retained, why and for how long. Shared game records may be anonymised to avoid deleting other players’ data.
Ordinary remote backups expire 30 days after creation. Local recovery copies are managed separately and reviewed when processing deletion. A backup is not an active account; any restoration must respect deletion requests already fulfilled.
7. Your rights and how to exercise them
Email privacidad@debugeo.com with the subject “Naiko Poker privacy”. Describe your request and include your friend code or player identifier if you have it. We will verify that the request relates to your account without asking for your password. Contact us even if you no longer have an identifier, so we can explore how to locate the account.
You can request access, correction and deletion, withdraw consent and, where applicable law grants these rights, request portability, restriction or object to processing. Uninstalling the app does not itself delete the online account.
In Colombia, ordinary response periods are 10 working days for information inquiries and 15 working days for claims after receiving a complete request, subject to lawful extensions that are communicated. Other jurisdictions’ applicable deadlines and rights will be respected. You can complain to your competent data protection authority; in Colombia, this is the Superintendencia de Industria y Comercio.
8. Age and protection of minors
Naiko contains simulated poker and is not directed at children. You must meet the age and restrictions of the store rating and the rules in your country. We do not claim an official age rating before a store assigns one.
Where access below the legal age of majority is permitted, a parent or guardian must authorise use where required. This does not override the applicable minimum age. If you believe we have processed data about someone who does not meet the access requirements, contact us to review the account and associated data.
9. Security and changes
We use encrypted connections, access controls and private backups. No system guarantees absolute security. We will communicate incidents as required by applicable law.
We will publish policy changes here with their date. If a change requires fresh consent or specific notice, we will address this before applying the new processing.